2000+ overseas & local domestic helpers in HK
Protecting you with love and serving you with dedication, we are committed to matching you with high-quality domestic helpers.
Extensive experience Simplify process Sincere service
Accurate matching Immediate follow-up Active reporting
Careful selection
Provision of overseas helpers (nationalities including Philippines、Indonesia、Bangladesh, etc.) and ensure each one of them is honest, reliable and skilful.
One-stop agency service
Services include: hiring domestic helpers | renewing domestic helper contracts | changing domestic helpers | guidance for domestic helpers | processing employment insurance | arranging air tickets | medical examinations for domestic helpers | legal consultation
Real-time support
If you encounter any communication or adaptation problems, we are always here to assist you.
Our Company
HelperCare Domestic Helper Agency is based in Hong Kong and dedicated to providing professional and considerate domestic helper (including Filipino and Indonesian) agency services for Hong Kong families. We offer comprehensive recruitment, matching, and support services, ensuring a legal hiring process and helping you and your domestic helper to establish a harmonious and trusting employment relationship. Whether you are a first-time employer or an experienced client, we provide friendly and professional one-stop service for your peace of mind.
Service Process
1. Consultation
We provide in-depth understanding of your housework, childcare or elder care needs and provide professional advice.
2. Careful pairing
We select high-quality domestic workers from our huge database who have undergone interviews and background checks, and arrange video or on-site interviews.
3. Application documents
We handle all documents during your application process including contracts, notarization, visas, etc. to ensure legality and compliance.
4. Preparation for departure
We arrange training, medical examinations, flight tickets and airport pick-up to help foreign domestic workers arrive in Hong Kong smoothly.
5. Follow-up
We monitor the performance of foreign domestic workers regularly, and provide translation, mediation and on-site support to ensure smooth coordination between the employer and helper.
6. Long-term support and renewal services
Before the contract expires, we will proactively follow up with you to review your domestic helper's performance and renewal intentions, and assist with contract renewal or replacement arrangements to ensure an uninterrupted service is provided to your family.
Customers' Feedback
"It was my first time hiring a maid, and I had no idea where to start. There were so many complicated documents. Jasmine taught me step by step, and she also helped me finding a very patient Filipino maid. Now my elderly and children are well taken care of, and I feel so relieved!"
Mrs. Chan – Quarry Bay
"I changed maids several times before but they weren't quite right. After finding a caring maid, I finally settled. My current Indonesian maid is diligent and cooks well. The whole family is very satisfied~"
Mrs. Lee – Tseung Kwan O
"The whole hiring process was super smooth. From selecting the person, getting the visa, and arriving in Hong Kong, there was a dedicated person to follow up on everything. They also reminded me of the details I needed to pay attention to. There was also follow-up after the hiring, so I didn't have to worry so much when hiring someone for the first time."
Mr. Zhang – Shatin
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